FAQ

 

At Hooray Entertainment we like to be as helpful as we can, which is why we have collated some of our most frequent questions asked, simply click on the sections below.

What if I can't find the party theme that I want on the site?

Just send us an enquiry via e-mail or the contact form and we’ll get back to you as soon as possible.

What areas do you cover?

Hooray Entertainment covers the whole of London and most of Kent and the South East.

What if I need to cancel my party booking?

You can cancel your entertainment booking14 days before your party for a 50% refund of your deposit plus any out of pocket expenses for decoration jobs. with services such as chocolate fountain, candy floss or popcorn deposits are non refundable.

Can you tailor the Hooray Party Packages to suit our needs?

Yes we can. Let us know what you want at the time of your booking.

Are your entertainers CRB checked and insured?

Yes, all of our entertainers are CRB checked, auditioned, vetted, trained and insured by Hooray Entertainment.

Does Hooray Entertainment operate in an environmentally friendly and socially responsible way?

Yes we do. All recyclable materials generated by Hooray Entertainment is recycled. We like to avoid plastics and disposable goods and reuse wherever possible. We only use quality, recycled paper and we can also help to organise car pooling for your event